[INSIDE SPINAL]

One platform with clear product areas

Incident response, on-call, and infrastructure operations share the same guardrails, change history, integrations, and AI-executed workflows with human control.

Product area

Incident Response

Spinal investigates incidents with context, surfaces hypotheses, and keeps responders and on-call in one workflow.

Spinal correlates alerts, logs, metrics, and recent changes automatically

Review hypotheses in Slack or Teams and ask follow-up questions

Triage and manage alerts with a dedicated alert management view

Keep timelines, postmortems, and on-call coordination together in one system

Product area

Infrastructure Operations

Spinal scopes, plans, and executes routine changes with human approval and full traceability.

Ask in Slack, Teams, or APIs while Spinal resolves scope and proposes the change

Track every request in a dedicated operations queue

Scale, restart, sync, and roll back bounded targets

Automated remediation plans with step-by-step execution and rollback

Review in the UI before execution while Spinal records outcomes automatically

Shared across the platform

The trust and workflow layer behind every action

Spinal is not a collection of disconnected tools. The same review flow, change records, integrations, and AI-executed workflows with human control support incidents, routine changes, and on-call operations.

Approvals & Audit

Policy checks, reviewer routing, and traceable history across every workflow.

Integrations

Connect observability, code, ticketing, knowledge, Kubernetes, ArgoCD, AWS, Terraform Cloud, GCP, and internal tools.

AI & Extensibility

Control what Spinal can see and do with your own models, internal APIs, and MCP-compatible servers.

Dashboards & Analytics

Track incident trends, operational metrics, and team performance across all workflows.

Why teams choose Spinal

✓One system for incidents, on-call, and routine production changes
✓Ask in Slack or Teams, review in the UI, keep the full history together
✓Switching from PagerDuty or OpsGenie? Import schedules, escalation policies, and overrides without manual re-entry
✓Human approval, guardrails, and traceability built in
✓Works with your existing stack instead of replacing it
✓Enterprise-ready deployment and access controls
✓Designed for SRE, DevOps, and platform teams

Next step

See the platform in context

Book a demo to walk through incident response, infrastructure operations, or both.

Book a Demo View Pricing